Dear Customers: Recently, our company received a complaint, and someone called in the name of a customs officer to notify the need to pay customs duties. Here, please pay attention to all customers, if you encounter similar incidents, please confirm whether you have mailed corresponding items, and please contact our customer service as soon as possible to prevent unnecessary losses.
Refunds will be made by us via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days of receipt by us of the returned goods (as set out herein) or cancellation of the Order as the case may be.
Call or email us and we’ll assist with any returns. All shipping costs for returns are the customer’s responsibility.